Survey after survey shows that leaders consider themselves excellent communicators. Survey after survey shows that employees think leaders need to be better communicators. That creates a problem bec...
Knowledge is power. I’m sure you’re familiar with this expression. Stated another way, information is power. Withholding information keeps others in the dark and at best is irritating to them. Int...
Conversations between leaders and organizational members can provide nuggets that organizations need. Some of those nuggets are more valuable than others, depending on the content. Early on in my sa...
Do you talk to strangers or do you follow your mother’s advice and never talk to strangers? When you’re waiting to see your doctor or in line for your skinny latte at Starbucks, do you get annoyed if...
When I landed my sales job at US Surgical several years ago, I was so excited! US Surgical’s sales force was known for being an elite group of sales professionals. One financial article described us...
What can I say? I’m an Abraham Lincoln geek! Abraham Lincoln is one of my heroes. From as early as I can remember, I have always held Honest Abe in high esteem. Not only did I grow up in the “Land...
Effective leaders take pride in their communication skill. Show me a great leader and I’ll show you a great communicator. Show me a poor leader and I’ll show you a poor communicator. Okay, I know I...
